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Our work: Learning that lands

eLearning, face-to-face, virtual and blended learning

We design solutions that fit. Not just in theory, but in the real world - your world.

Every organisation has its own rhythm, quirks, and challenges. That’s why we don’t do one-size-fits-all learning – we create solutions that make sense for your people, your goals, and your context.

Because when learning truly fits, it works. It builds confidence, sharpens capability, and makes a genuine difference to how teams show up and perform every day.

Whether you’re rolling out new systems, strengthening leadership, or shifting culture, we help you bring it to life with learning that feels relevant, practical, and worth people’s time.

Our approach? Smart, human, and refreshingly grounded. We don’t just aim for engagement – we design for real impact. Learning that gets noticed, gets used, and gets results.

Like what you see?

Reach out for a quote.

Grounded in research. Shaped by experience. Tailored to humans.

LEARNER-FIRST, BUSINESS-ALIGNED

We don’t design learning for learning’s sake. Every experience is laser-focused on driving performance – rooted in adult learning principles and aligned with your goals, culture, and context.

THE RIGHT MIX

From face-to-face workshops to bite-sized eLearning and blended programs, we shape the delivery around your people and what’s going to get results.

BUILT TO STICK

We build experiences that stick. Interactive, immersive, and grounded in evidence, our designs turn ‘that was interesting’ into real behaviour change.

WE’VE GOT THE WHOLE JOURNEY COVERED

We manage the full lifecycle – from digging into the problem to designing, building, launching, and measuring what matters. Seamless, structured, and surprisingly stress-free.

Our process - from idea to impact.

Our approach is simple, strategic and proven. We use the ADDIE model to turn smart ideas into learning that delivers real change.

Who do we work with?

We’ve supported hundreds of teams through complex change.
We’ll get you there, too.

Case studies

Mineral Technologies

South 32

Autism CRC inclusionEd

The MacKillop Institute

Horizon Power

Autism CRC

Thank you all very much. You have an amazing culture at Instructional Design Australia. You have helped transform an idea in my mind into more than what I imagined. I am impressed and delighted with the standard of work and the time frame it took.
– Darren, Small business owner
Your persistence, attention to detail, problem solving, and communication has been vital to getting this project done. Really glad we could work with on you with this and that this course will be out in the world to help people develop their cultural capability.
– Sara, Project Lead, Australian Institute of Aboriginal and Torres Strait Islander Studies (AIATSIS)
We are very happy with your work, and really appreciate your flexibility and commitment. We all agree that the online course is far better than we could ever hope thanks to your expertise and work.
– Elena, Manager, Women Up North Housing
Professional, knowledgeable and easy to do with business with.
– Nicole, Project Manager, Essential Energy
I worked with Tarsh and Michael from Instructional Design Australia on a recent project and could not speak more highly of their professionalism and commitment to their customers. Throughout the project they were responsive, helpful and a pleasure to work with. I appreciated the engaging way in which they worked, their initiative and the opportunity to work through solutions together. We are thrilled with the online training that Instructional Design Australia has developed for our organisations; it was well beyond our expectations.
Kate – The University of Western Australia
IDA/DLD has been a pleasure to work with, they exhibited a relaxed yet professional approach with strong communication and collaboration throughout the entirety of our project. They have provided excellent end products that provide the look, feel and usability we were looking for. IDA/DLD displayed strong attention to detail and consistency across several training modules while remaining very accommodating and flexible with mid-project changes and roadblocks. The team’s ability to take basic content and produce well-polished end products has made project management an enjoyable experience.
NSW Department of Primary Industries

Serious about impact? So are we.

Let's connect!

Learning strategies

Here’s a taste of the techniques we pull into play:

  • Get them thinking early: Prep tasks, curated reading, and “priming” activities
  • Bring it to life: Real-world case studies and critical incident analysis
  • Learn by doing: Roleplays, simulations, and hands-on skill practice
  • Personalised growth: Coaching conversations and mentoring programs
  • On-demand learning: Podcasts, explainer videos, and storytelling moments
  • Tools for the moment: Quick-reference job aids and just-in-time resources
  • Turn insight into action: Goal setting, reflection tasks, and action planning
  • See it, then try it: Worked examples, job shadowing, and observation guides
  • Facilitate the conversation: Discussion starters and feedback prompts
  • Self-led exploration: Resource kits, digital modules, and extension activities
  • Challenge and check: Knowledge checks, quizzes, and self-assessments
  • Field-based learning: Site tours, walk-throughs, and real-world immersion
  • Invite curiosity: Provocations, debates, and collaborative brainstorming
  • Peer-powered learning: Teach-backs, group tasks, and social learning moments
  • Make it stick: Skills practice and spaced reinforcement

Delivery methods

We build a delivery plan that fits your learners, your business, and your operational rhythm.

Whether it’s the energy of in-room workshops, the flexibility of mobile learning, or the accessibility of virtual collaboration – we blend the best formats to drive momentum and make learning stick.

Delivery formats include:

  • Interactive eLearning
  • Microlearning and mobile-first content
  • In-person workshops and training sessions
  • Live virtual delivery
  • Bite-sized learning bursts like lunch & learns and toolbox talks
  • Extended blended journeys with multiple touchpoints

Learning materials

We bring your learning strategy to life with tangible, high-quality deliverables. Every piece is designed for clarity, usability, and brand alignment.

  • Facilitation tools: Session plans, facilitator guides, leader kits
  • Learner materials: Workbooks, digital guides, play mats
  • On-the-job resources: Job aids, quick reference tools, buddy guides
  • Digital learning: eLearning, mobile modules, microlearning
  • Media assets: Podcasts, videos, infographics, avatars, animations
  • Engagement tools: Gamified learning, coaching cards, activity kits
  • Assessment & evaluation: Knowledge checks, assessments, feedback tools
  • Design frameworks: Learning pathways, capability maps, delivery architecture
  • Accredited programs: Including assessment tools and mapping docs
  • Virtual delivery assets: Miro boards, whiteboards, interactive decks

our experience

Industries

  • Graduate Certificate in Railway Signalling Systems
  • Graduate Diploma in Railway Signalling Systems
  • Certificate IV in Leadership and Management
  • Certificate IV in Rail Network Control
  • Certificate IV in Engineering (Electrical)
  • Certificate IV in Leadership and Management
  • Certificate III in Rail Customer Service
  • Certificate III in Engineering – Mechanical Trade
  • Certificate III in Terminal Train Driving
  • Certificate II in Rail Fundamentals
  • Managing Ill Passengers
  • Rail Corridor Construction – supporting collaboration between Work Group Supervisors and Engineers
  • Train Track Safety Awareness (accredited course – unit of competency: Safely access the rail corridor)
  • Lookout (accredited course – unit of competency: Perform lookout duties)
  • Handsignaller (accredited course – unit of competency: Perform handsignaller duties)
  • Track Force Protection Coordinator 3.1 (accredited course – units of competency: Conduct track protection assessment; Operate under track protection rules)

  • Track Force Protection Coordinator 3.2 (accredited course – units of competency: Pilot rail traffic within work on track authority limits; Implement a track occupancy authority; Implement a local possession authority; Implement a track work authority and manage rail traffic through worksites; Clip and secure points)

  • Track Force Protection Coordinator 3.3 (accredited course – units of competency: Plan and coordinate protection for multiple worksites within limits of a work on track authority)

  • Training materials for Leadership and Transformation: Retail Banking, Asia Pacific
  • Product change learning design: Personal Loans, Credit Cards, Merchant Services, Credit Risk
  • Contact tracing
  • Accessibility of health services to people with disabilities
  • Smoking cessation
  • Pilates
  • Mindfulness and meditation
  • Fetal Alcohol Spectrum Disorder (FASD)
  • Age-related macular degeneration & diabetic eye disease
  • Training design and development: ‘Tourism Excellence’ suite of workshops
  • SAP reporting
  • Analytical reporting
  • Induction for corrections facilities
  • Training materials and change management for client and operator systems
  • Storyboarding to translate an existing face-to-face outplacement program for an eLearning platform
  • New leadership program development and assessments
  • eLearning Programs
  • Training materials development for Diploma of Tourism (AQTF compliant)
  • Training design of member workshops: Grow Me The Money; Carbon Down
  • Training design of public workshops: Effective Sales, Time Management, Customer Service
  • Learning Design: Salesforce Optimisation – Onboarding
  • Learning design: Business Acumen for Sales Professionals
  • Sales planning
  • Learning design: Advanced Selling Skills
  • Towing operations

Learning domains

  • Leadership development: Face-to-face and eLearning modules on team dynamics, strategic vision, and motivational techniques.
  • Project management: Methodologies, team management, and risk assessment.
  • Business planning: Stages of business strategy, execution, and monitoring progress.
  • Leading through challenging times: Common types of business crises, and how to prevent, prepare, respond and recover from a crisis.
  • Feedback strategies for continuous improvement: Uncover how to effectively provide feedback and respond appropriately to difficult reactions.
  • Managing your remote team: Smoothly transition to remote work and maintain engagement, productivity and connection. Strategies to create a healthy work-from-home environment and practices to support your wellbeing.
  • Customer service excellence: Effective communication, problem-solving and customer retention strategies.
  • Emotional intelligence: Improve your self-awareness, self-regulation, self-motivation, empathy and social skills.
  • Diversity and inclusion: Cultural competence, unconscious bias and fostering inclusive environments.
  • Self-help and personal growth: Personal development courses on resilience, stress management, and goal setting.
  • Conflict resolution: Common causes of conflict in the workplace and typical reactions. Skills to resolve conflict effectively and respond appropriately to frustrated or angry employees.
  • Recognising and overcoming bias: Science behind unconscious bias, the impacts of bias and techniques to challenge and overcome them—reducing their harmful effects.
  • Company inductions: Onboarding programs for new hires.
  • Procedural changes: Updates and refreshers on company-specific procedures.
  • Systems training: Detailed tutorials on company software, tools or platforms.
  • Electrical power supplies: Courses on basics, safety, and troubleshooting.
  • Biodiversity training: Local flora and fauna, conservation strategies and environmental impact.
  • Marine life care and rescue: Marine biology, rescue techniques and conservation.
  • Beekeeping: How to keep your own bees, make your own honey and save the bees.
  • Youth work: Guidance on mentoring, counselling, and youth-centric programs.
  • Managing challenging behaviour: Tools and strategies for handling difficult situations.
  • Trauma-related training: Understanding trauma, its impact, and support strategies.
  • Supported decision-making: Courses on promoting autonomy and informed choices in vulnerable populations.
  • Financial literacy: Understanding money management, budgeting, investing, and financial decision-making essentials (Cert I course designed for high school students, harnessing gamified learning).
  • Job seeking and career building: Resume building, interview techniques, and job market insights.

Accredited training

Compliant? Of course. Boring? Never.

We design nationally recognised programs that build confidence, sharpen skills, and reflect the realities of your workplace.

Every qualification we design is grounded in your context: your people, your tools, your language. From structure to content to assessment, it all aligns with how your teams actually work and grow.

The result? Recognised qualifications that feel relevant, land with impact, and translate seamlessly into on-the-job performance.

Here’s a snapshot of the accredited programs we’ve helped bring to life:

  • TLI42215 Certificate IV in Rail Network Operations
  • MEM40105 Certificate IV in Engineering (Electrical)
  • BSB42015 Certificate IV in Leadership and Management
  • TLI33118 Certificate III in Rail Customer Service
  • MEM30205 Certificate III in Engineering – Mechanical Trade
  • TLI33213 Certificate III in Terminal Train Driving
  • 22326VIC Graduate Certificate in Railway Signalling Systems
  • 22327VIC Graduate Diploma of Railway Signalling Systems
  • FNS10115 Certificate I in Financial Services

Looking to study Instructional design?

Learn, create, certify

Professional Certificate in Instructional Design

Professional Certificate in Instructional Design

AUD $1,990

AUD $4,496

or pay in 4 installments

4 x microcredentials and digital badges

3 x one-on-one 
coaching sessions

Instructional Design toolkit 
+ templates

Our courses

Instructional design courses and templates

We offer a range of instructional design courses and products.

Courses

instructional design for teams

Enhance your team’s instructional design skills with our tailored program – a perfect blend of theory, practical tools and collaborative learning.

(Instructional Design PLUS course + Team Huddles)

ID Plus

instructional design for your organisation

A comprehensive learning journey tailored to your orgainsation, developed by our team of instructional design experts.

(Instructional Design for Teams + customisation)

Making Rise SING

Making Rise S.I.N.G.

Stand out from the crowd and wow your learners by creating outstanding Rise 360 courses that are both engaging and beautiful. Learn what you can achieve when you have the right approach and tools.

Products

Instructional design ADDIE Toolkit

Streamline your instructional design process with our ADDIE toolkit. Featuring detailed templates and guides, it simplifies creating engaging learning experiences, ensuring you deliver professionally crafted and visually appealing learning materials that ‘WOW’ your clients.

(Subject to our licence.)

Activity cards

Energise your workshops and meetings with our versatile warmup, group bonding and share-it activities!

These customisable activity cards include over 40 ‘battle-tested’ activities to spark engagement and enhance learning in any workshop or meeting.

Instructional design services

LEARN

Learn how to design learning that sticks, with step-by-step guidance, ready-to-use templates, and personalised coaching. Enrol in our Professional Certificate in Instructional Design.

eLEARNING

Designed for busy brains and real results – our eLearning is lean, relevant, and built to stick.
It grabs interest fast, keeps curiosity fired up, and leaves passive learning in the dust.

LEARNING PROGRAMS

End-to-end programs designed with your context in mind. Targeted, tailored, and ready to roll –  we turn performance gaps into clear, capable action through smart learning design.

Instructional design blog

Who are we?

We’re curious crafters of meaningful and impactful learning experiences. Leaders in the world of instructional design since 2009, we are proud to have partnered with key Australian organisations across diverse industries. More than learning designers; we’re capability shifters.

We’re part of the Hungry Minds Group.

Let's connect!

Get a quote from us today