This project required the development of a course in rail signalling that built critical skills and knowledge around managing and leading a team.

The challenge was to align the learning experience, content and materials with a new accredited training course – an AQF Diploma in Rail Signalling qualification.

We used instructional design principles and techniques to build resources for the Diploma in Rail Signalling qualification, including key topics such as project management, incident management, evaluation of signalling equipment, coordinating fault diagnosis and rectification and managing team member work performance.

Practical projects and real-to-life activities were embedded throughout the learning design to provide participants with engaging, hands-on learning experiences that can be easily transferred to the real world. On-the-job trainers support the application of new skills and knowledge to the workplace, which is critical in a high-risk environment.

Participants not only acquire the knowledge to perform their role, but also apply their understanding to various scenarios prior to completing the qualification. This new qualification plays a significant role in establishing a cohort of experienced leaders for the future of the public transport industry.